Privacy Policy

Privacy Policy

Effective date: May 6, 2026

This Privacy Policy explains how Tripinstays collects, uses, stores, and shares information when you use our platform.

1. Information We Collect

• Account and contact details such as name, mobile number, and email.
• Property enquiry details including selected listing, travel dates, and guest preferences.
• Technical data such as IP address, browser/device details, and usage logs.
• Communication data submitted through forms, support, WhatsApp, or calls.

2. How We Use Your Information

• To show relevant listings and connect travelers with hosts.
• To respond to enquiries and improve service quality.
• To send important booking/account/support communication.
• To comply with legal obligations and platform safety requirements.

3. Data Sharing With Hosts (Important)

Tripinstays follows a direct-to-owner model. When a traveler requests host contact details, sends an enquiry, or chooses to connect with a listing owner, we may share relevant traveler information with that host.

Shared details may include traveler name, phone number, email, travel requirement, and enquiry context so the host can contact the traveler directly.

4. Data Retention

We retain data for as long as needed to provide services, comply with law, and enforce platform policies.

5. Contact

For privacy-related questions, contact us from the Contact Us page.